Privacy at a glance
Printology collects the information needed to process purchases, provide customer support and operate this online store. This policy explains what information is handled when you browse or place an order.
Information collected
When you place an order, we receive details such as your name, billing and delivery address, email address, phone number, order contents and transaction status. Payment details are processed by the payment provider selected at checkout; Printology does not need your full card number to fulfil an order. If you contact us, we use the details and message you provide to respond.
Order fulfilment and service providers
To make and deliver print-on-demand products, relevant order and delivery details are shared with Printify and the print or shipping providers assigned to your order. We also use WooCommerce and our hosting and payment services to operate the store. These providers process information needed to provide their services under their own privacy terms.
Cookies and store functions
Cookies and similar storage may be used for essential functions such as keeping items in your cart, completing checkout, maintaining account sessions and remembering preferences. Embedded third-party content or payment tools may apply their own cookies and privacy practices.
Retention and security
We retain order and transaction records for as long as needed to provide the service and meet accounting, legal and operational obligations. We take reasonable steps to protect personal information, while no online transmission or storage system can be guaranteed completely secure.
Your choices and requests
You may contact us to request access to or correction of personal information we hold about you, or to raise a privacy concern. We may need to verify your identity and retain information where required by law. Australian privacy rights that apply to you remain available.
Contact
For privacy enquiries, email [email protected]. This policy may be updated when store services or legal requirements change.